Frequently Asked Questions (FAQ)

Feel free to contact us if the question you are looking for is not answered here.

Do you take people to the airport?

Yes, this is one of our most frequent requests.  Whether it’s picking you up or dropping you off or both, we are happy to drive you. Please have your flight information available when you book with us so we can provide the best service.

Do you drive out of town?

Yes, we are centrally located in Waco, TX and drive from North Dallas/Fort Worth, down to San Antonio, and over to Houston. If you have a specific destination in mind feel free to ask.

Do you take people overnight or for a few days to a destination?

Yes, we currently have a few clients who on occasion need to go to meetings or conferences over night, out of town. We arrange to both get them to their event and also stay to provide driving for them while they are there. Other situations, we have taken elderly family members to visit their relatives and scheduled a time to several days later to take them back home.

Short drives or outings?

Yes, if you need a quick hop over to a meeting, run to the store, or a day out shopping with out the worry of driving, give us a call.

How much does it cost?

Flat rate transportation in the DFW area to Waco starts at a $250 minimum.

Price is based on several factors and variables, including: distance, time of day, holidays, if the driver is going to be on call, and vehicle used. It’s hard to give an exact cost since most of our services are fairly customized to meet your unique needs. We would love to discuss your needs and give you a quote and further information. Feel free to call or email us now.

What is your policy on food and beverages?

Feel free to bring along or ask to stop for food and/or drinks. With the exception that, although we always want to accommodate you, Dynasty Transportation has a zero tolerance policy for consuming intoxicating substances in the vehicle.

Wheelchair Accessible?

Wheelchair accessible vehicles are available with notice upon request.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions by phone Monday – Friday 9:00 am – 5:00 pm. (Once booked, driving services are available 24/7).  (254)-662-9898

If we have not lived up to your expectation when serving you in the Dallas area, we would love for you to reach out for us to make it right, but you are also able to report your complaint to the City of Dallas (Ord. 29696) by calling 3-1-1 within the Dallas area.